Can I renew materials by phone? Open or Close
Can I renew a book? Open or Close
Yes. You can come into the library and renew your book, call on the phone, or you may do so electronically via your account on the online catalog. ("Plainview Picks" are not renewable, nor is a book that is reserved for another patron.) Books may be renewed twice.
What is the charge for overdue materials? Open or Close
7 and 14 day books are 25¢ a day. Magazines and 28 day books are 10¢ a day
What if I've gotten an overdue notice and think that I have returned the item? Open or Close
Please call or come into the Library, and ask a clerk to check your record and the shelves to see if the material has been returned. If the material is not found, a "claims returned" status will be attached to your library record.
When will I receive an overdue notice? Open or Close
If your email address is on record with us, you will receive overdue notices by email; if we do not have an email address on file, you will receive your notices by mail.
The first notice goes out when an item is 18 days overdue. The second notice/ bill notice goes out at 35 days overdue.
What if I've lost an item? Open or Close
You will receive an overdue notice after 18 days, and a second notice at 35 days, which is a bill for the lost material. Continue to look for the material, but if you are sure it is lost, you may come into the Library with replacement material, or provide payment for the lost item(s).
Can I use my card at other libraries? Open or Close
Yes, you may use your card at every other public library in Nassau County, as long as it has not expired, and there are no fines or long overdue materials attached to your account.
What if I've lost my library card or forget my card at home? Open or Close
If you've lost your card, you will need to provide the proper identification to receive a replacement. If you have forgotten your card, you may temporarily use a photo ID to check out materials and use the computers. Please remember to use your own card, as library cards are not transferable.